How do I troubleshoot wireless problems?

If you are experiencing problems connecting to the internet, you should first check to see that the wireless switch on your laptop is switched on.

1. You can locate this switch on the left side of your school laptop
2. Check to see that this switch is green, and if it’s not, flip the switch the other way

If that didn’t work, try disconnecting and reconnecting to the network.

1. Click on wireless icon in the bottom right corner of your screen
2. Click on the network you’re connected to (i.e. MTCHS2_4)
3. Disconnect from this network by clicking “Disconnect”
4. Reconnect to the network

Restart your computer if the above methods do not work for you.

1. Click on the windows icon
2. Choose “Restart”